Contact us

At Lowvis, we trust desirable fashion must include desirable service. Whether you've been given a query about approximate sizing, shipping, or simply want assistance with your order, our crew is right here to back you up.

1. How to Reach Us
📧 [email protected]

This is our 1 most effective and reliable assist channel. Every message is studied and replied to by way of our client care crew—no bots, no copy-paste replies.

2. Business Hours

• Monday to Saturday: 9:00 AM – 6:00 PM (EST)
• Sunday: Closed

3. Response Time

We intend to answer all emails inside 24 hours on commercial enterprise days. For extra complicated issues, it would take a bit longer; however, we'll continually hold you up-to-date till it's resolved.

4. What We Can Help With

• Questions about our Jorts collections
• Order monitoring and shipping updates
• Returns & refunds (see our devoted coverage pages)
• General inquiries and feedback

At Lowvis, every client message matters. Reach out anytime—we've got you covered.

📧 [email protected]